***Please note: All SALE ITEMS ARE FINAL SALES. No credits, refunds, or exchanges will be accepted for these items.
If our merchandise is defective, or if there is something missing from your order you must notify us within 7 days of the date of receipt.
We will accept returns of merchandise only with a return authorization. All returns must be sent back to our warehouse address with the RA# marked clearly on the outside of the box.
Please send returns to:
Melange Collection Warehouse
4326 Regency Drive
Glenview, IL 60025
To obtain a return authorization please call 877 459 2736.
Provided merchandise is returned within 14 days of delivery, the refund will be processed and credited to the same account to which your purchase was originally billed. Please allow up to two billing cycles from the date on which your merchandise is received by us for your account to be credited.
Please note: except in the case of defective items shipping is a non-refundable charge.
For merchandise returned more than 14 days after the date of receipt, a Merchandise Credit will be issued for the amount originally paid.
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